Below are H&R Block contact details for taxpayers who would like to get in touch with customer service by phone. Luckily, there is only one number you need to write down: 1-800-472-5625. The following are your options:
- Press 0 to speak to a customer service representative.
- Press 1 to locate a tax office, make an appointment, or get office hours.
- Press 2 for assistance with one of the do-it-yourself tax products, H&R Block at Home software or online.
- Press 8 for Spanish (para sericio en Espanol, selecciona 8).
When you listen to the above options twice without selecting any, you will hear:
- Press 1 for assistance with your H&R Block Emerald Card
Perhaps not every inquiry can be handled over the phone, by you should receive assistance when calling regarding the following topics:
- New 2014 Software for tax year 2013.
- Prior Year’s Software.
- Online Tax Software Questions.
- Tax Software Updates.
- Install Software on Another Computer.
- CD Received in Mail (FAQs).
- Online (Internet) Products.
- Tax Software (Computer) Products.
- Audit services that you may require.
How to contact H&R Block in Canada
The options available to Canada taxpayers are:
- Office locations 1-800-472-5625.
- General support 1-800-561-2154 Mon-Fri 7AM-5PM (MT).
- Tax training school 1-877-32BLOCK (322-5625).
You can also email your questions, concerns, or comments by using this H&R Block form.
Hours of operations
As always there are blackouts and you will find it challenging to speak to someone, especially after April 15. Nevertheless, help is still available; general hours of operations for H&R Block are 7:00 AM – 7:00 PM CST Monday through Friday, Closed on all Saturdays & Sundays.